Common frustrations
What happens when support disappears?
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Systems that drift out of tune and nobody notices until the big day
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New staff and volunteers who were never trained
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Small problems that grow into big ones
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Waiting on a vendor that doesn't know your system
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Upgrades that ignore what you've already invested in
What support looks like
Help that doesn't end at installation.
Training for your team
Hands-on training for your staff and volunteers, so everyone can run the system with confidence.
Onsite service and maintenance
When a problem needs hands on the equipment, we come to you. Regular maintenance keeps your system performing at its best, so small issues don't become big-day problems.
Remote support, 24/7
Day or night, our team can troubleshoot your system remotely, so a problem doesn't have to wait for the next business day.
Upgrades when you're ready
As your needs change, we help you add to your system without starting over, and we'll never sell you something you don't need.
In their words
“TRG has been our local contact for many years and has helped set us up for success in whatever area we’ve needed assistance.”
Already a TRG customer?
Get help with your system or reach our team on our support page.
Questions we hear
Common questions about support.
Is TRG support available 24/7?
Yes. We offer 24/7 support for current and new customers, including remote troubleshooting and support along with onsite service.
What does TRG support include?
Hands-on training for your team, 24/7 remote troubleshooting and support, onsite service, and ongoing maintenance. We train, support, and maintain every system we build.
Do you train new staff and volunteers?
Training is part of how we work. We show your team how to run the system with confidence, so your technology supports your mission instead of getting in the way.
I'm already a TRG customer. How do I get help?
Visit our support page to get help with your system or reach our team.
Contact
705 Live Oak St. Suite H, Tarpon Springs, FL 34689
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